The effect of hospital management information system (HMIS) quality on the effectiveness of patient safety goal implementation at Marina permata hospital, South Kalimantan

Abstract

Background: Hospital Management Information Systems (HMIS) may contribute to patient safety, but the relative contributions of different quality dimensions remain uncertain. Objective: To examine associations between HMIS system, information, and service quality and the perceived effectiveness of patient safety goal implementation at Marina Permata Hospital, South Kalimantan. Methods: An explanatory quantitative study included 62 healthcare workers and staff using HMIS. Questionnaire responses were evaluated using multiple linear regression. Results: System quality was not independently associated with perceived patient safety goal implementation (B = −0.190; β = −0.163; p = 0.175). In contrast, information quality (B = 0.677; β = 0.590; p < 0.001) and service quality (B = 0.587; β = 0.506; p < 0.001) were positively associated. The combined model was significant (F = 96.832; p < 0.001; R² = 0.834). The nonsignificant partial coefficient for system quality should not be interpreted as evidence that it is unimportant; system reliability may be an enabling condition, while shared variance between predictors warrants further examination. Conclusion: Improvements in information completeness and user support deserve priority based on the inferential findings, whereas system reliability should remain an operational monitoring priority based on the descriptive results. Cross-sectional, self-reported data preclude causal inference.